Do I need a referral to see Dr Chia?
No. You can book directly. If you have a referral letter or earlier test results, please bring them.
Where does Dr Chia see patients?
His regular clinics are GUTCARE at Mount Elizabeth Novena Specialist Centre (38 Irrawaddy Road, #10-58) and GUTCARE at Mount Alvernia Hospital (820 Thomson Road, Medical Centre D #08-65). He is usually at Mount Alvernia on Mondays, Fridays and Saturdays, and at Mount Elizabeth Novena on Tuesdays, Wednesdays and Thursdays. He also sees patients at other hospitals by arrangement.
Which languages does Dr Chia speak?
English, Mandarin, Teochew, Hokkien, Cantonese and Malay.
Which insurance panels is Dr Chia on?
For Integrated Shield Plans, Dr Chia is on the specialist panels of AIA, Great Eastern, HSBC Life, Income, Prudential, Raffles Shield and Singlife. For corporate insurance, he is on the panels of the third-party administrators Alliance Medinet, DA Adept, Fullerton Health, IHP, iXchange (Medixchange), MHC and Singapore Assurance Healthcare (SAH), and of Allianz Care, BUPA and Raffles Health Insurance. Please check the details of your own plan with your insurer or HR.
Can I use my company medical insurance?
Often, yes. Many company plans, including those from Aetna, Aon Care, AXA PPP, Cigna, Henner, HSBC Apple, Lockton, NOWhealth and Tokio Marine, are handled by administrators whose panels Dr Chia is on. Check with your HR or the administrator named on your medical card, as some plans need a referral letter or approval before a scope.
How do I make an appointment?
WhatsApp +65 8223 5134, call the clinic, or book online through the GUTCARE website.
What should I bring to my first consultation?
Your identity card or passport, insurance details, a list of your current medicines, and any previous blood tests, scans, scope reports or referral letters.
Can I have a gastroscopy and colonoscopy on the same day?
Yes. Both can usually be done in one session under the same sedation. Dr Chia will advise whether both are needed.
Does Dr Chia treat hepatitis B and fatty liver?
Yes. Liver disease, including hepatitis B, hepatitis C, fatty liver and cirrhosis, is his subspecialty.
Are teleconsultations available?
Please ask the clinic. Some follow-up reviews may be suitable for teleconsultation; first visits and procedures need to be in person.